Reference

panen99 Privacy Policy for Your Account Data

Your DANA, OVO, GoPay and QRIS details stay tied to the account steps that create them, so our Privacy Policy explains what we collect, why we use it…

Account data explainedWallet records coveredCookie choices includedSupport request path
panen99 panen99 Privacy Policy for Your Account Data
PRIVATE HELP ROUTES

Get Privacy Help Beside Your Account

A clear contact route matters when you want a copy, correction or deletion request handled against the right account.

Account help Open the account help area, choose the privacy request path and provide your registered…
Payment reference If your DANA, OVO, GoPay or QRIS record needs checking, share the receipt reference…
Data request Ask for access, correction or removal through the support form.
DATA HANDLING DETAILS

Account Security And Cookie Choices

We handle this policy area through practical account controls rather than vague promises. Login events, phone verification and device signals help us identify unusual access, while cookies can support session continuity on…

What we collect

We may record your account name, phone number, verification result, device signals, login events, support messages and payment references linked to DANA, OVO, GoPay, QRIS or bank transfer.

Why we use data

We use these records to provide account access, connect a wallet reference to the correct account, answer privacy requests, detect unusual logins and meet duties that apply where local law permits.

Cookies on devices

Cookies can keep a signed-in session working and remember basic page settings. You can adjust cookie controls in your browser, though changing them may affect account sign-in.

Keeping accounts safe

Phone verification before account access and checks on unfamiliar device activity help reduce mistaken or unauthorised entry. We will not ask for your password through a support message.

How long records stay

We retain account, payment and support records only for the period needed for account service, security checks, dispute handling or duties that apply under local law.

Changing your details

Contact us through the account support form to request access, correction or removal. We may verify your phone or account details first to prevent another person changing your record.

Privacy Policy Questions Before Account Access

These Privacy Policy answers address the searches we hear most often before an account is opened. They explain wallet records, cookies, phone verification, retention and the support route in plain terms, while keeping local access wording clear. Read them with the full policy so you know what to expect before entering account details or connecting a payment reference.

The panen99 Privacy Policy covers account details, phone verification, login and device events, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

We use your phone number to create and verify the account, support account recovery and match a privacy request to the correct record. We will not ask for your password through support.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay references used with your account, plus bank transfer or virtual account references. We use them to match payment status and resolve account queries.

You can request access through the support form in your account help area. Include your registered phone number, and we may verify account ownership before preparing the relevant records.

Send a correction request through account support and describe the field that needs changing. We may compare your request with phone verification and existing account records before applying an update.

Cookies can maintain your session and basic page settings on mobile browsers and desktop. You can change browser cookie controls, but disabling them may interrupt sign-in or account navigation.

We keep account, payment and support records for the period needed for service, security, dispute handling or duties that apply. Access and retention requirements depend on local law.